Call Us Today: 613-389-7665
2793 Princess Street, Woodbine Plaza, Kingston, ON K7P 2X1.
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Safety Cover Owners — Please remember it is best to close the pool later and open the pool early to avoid a green pool in the Spring! This is key to avoiding a costly, time-consuming mess in the Spring.
C.O.D. on all services
Unfortunately cleaning is not part of our standard closing service. It is recommended that the pool be as clean as possible and chemically balanced prior to closing.
Please check your pool regularly during the winter to ensure the cover remains in place and replace waterbags or cover retainer strips as necessary.
It is very important that the pool maintains its water level during the winter.Should leakage occur, top up the pool periodically and have the pool opened very early in the spring.
Please ensure water and power, as well as all closing supplies, are accessible.
Above ground pool owners: Total Tech Pools does not warranty the structure of an above ground pool as part of it’s closing service.
Please ensure all timers are turned off. (especially those inside the home).
Please remove any drop in stairs prior to closing appointment.
Solar Systems – We will do our best to blow out your solar system! However we cannot allow our staff on the roof of any structure (prohibited by our Insurance carrier). We are unable to offer any guarantee but we do perform this service. Free Of Charge to you.
Gizmo’s – We will ensure a Gizmo is installed in (In Ground and On Ground pools) to help prevent freezing damage to the skimmer. They are a good preventative but not a guarantee against freezing damage to the skimmer.
For those with a Safety Cover on the pool please remember to open the pool EARLY (before May 10th) to prevent a green pool in the spring.
Fiberglass Pool Owners: Please remember to empty and drain your sump well throughout the winter season! This is especially important after a melt or a heavy rainfall. It is very important to maintain the water in your pool at the level recommended by the pool manufacturer/builder. Damage to the pool can occur if these measures are not followed.
A minimum of 48 hours notice is required for the cancellation or rescheduling of any Closing appointments. This policy is in place because each slot is reserved and held specifically for the client, making it unavailable to others during peak periods. Additionally, adequate notice is necessary to adjust staff schedules accordingly. A Late Notice Cancellation Fee of $50.00 will be applied to cancellations or changes made with less than 48 hours notice.
