5 Tips for Choosing the Right Pool Installer

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Posted By: Dave Warren

Posted on: June 30th, 2016

Pool InstallerAre you dreaming about adding a pool to your new home? Are you eager to give your existing backyard a facelift? Whatever your reason, undertaking a pool installation is a major expense. It’s important to find an experienced pool installer to complete the project and guarantee safe, quality workmanship.

Check out these five tips to help you find a trustworthy, reputable pool installer:

1.     Research the Company

Not all pool installers are created equal, which is why it’s important to thoroughly research the companies you’re considering before you make your final choice.

Make sure you confirm that:

  • They have a permanent physical location, whether a showroom or a dedicated pool store. Pay them a visit so you can see the products available and meet the staff before signing any contracts.
  • They’re in good standing with the Better Business Bureau. A BBB profile will include current and resolved complaints, customer reviews, and the company’s current rating.

Total Tech Pools is a BBB-accredited business and maintains an A+ rating.

2.     Confirm They Have Worker’s Compensation and General Liability Insurance

If something goes wrong while a pool installer or one of their staff is working on your pool – whether they’re injured or your home is damaged – you can be held liable if the installer doesn’t have valid insurance.

Make sure you work with a pool installer who can prove they have two kinds of coverage:

  1. General Liability Insurance, which will protect your home or property if the installer causes damage while working on your pool.
  1. Workers Compensation, which provides coverage if an installer or one of their staff is injured while on the job.

3.     Check References

Some pool installers will be able to give you a list of references. You don’t need to check all of them, though you should pick a few – especially those with needs resembling yours.

Questions to ask can include:

  • What type of pool was installed?
  • Was the work completed on time?
  • Were there any surprises along the way? If so, how did the installer deal with them?
  • Were the installers considerate and courteous about your needs?

Don’t forget to check out third-party review sites like HomeStars. These sources give you insight into what real customers have to say about the companies they’ve worked with.

4.     Obtain Several Estimates

You should obtain written estimates from different companies to compare:

  • Prices each pool installer offers you.
  • The materials each company will use.
  • The level of workmanship and service they provide.

As you’re weighing your options, remember that the cheapest estimate is rarely the best. Installing a new pool is a major investment. You need to make your decision based on the standards of workmanship an installer will provide so that saving a few dollars now doesn’t cost you more down the road.

5.     Trust Your Gut

Does something seem off about a pool installer you met with? Whether big or small, trust your gut if you feel uneasy.

Red flags to watch out for include:

  • Providing unrealistically low estimates.
  • Pushing you to make your decision hastily.
  • Pressuring you to secure financing through the pool company or an associated partner.
  • Asking for upfront payment – in part or in full – in cash.
  • Being generally unprofessional in their appearance, behaviour, and attitude.

Whatever size or type you envision, your pool is an important long-term investment. Choosing the right installer is the best way to guarantee you, your family, and your friends will enjoy making the most out of it for years to come!


Is a new pool on your mind? Schedule a free in-home consultation today to discuss the vision you have for your backyard!

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Dave Warren

About Dave Warren

Dave Warren has been the president of Total Tech Pools & Leisure for more than 25 years, successfully developing the business into a one-stop pool shop. He is a Past President and currently serves as Secretary of the Pool and Hot Tub Council of Canada. He also serves on the Retail Council for APSP and is Chairman of the Retail Education Task Force. Additionally, he is a founding member of WAPSA (World Alliance of pool and Spa Associations) formed in Cologne, Germany in 2017. Dave believes in giving to those in need both locally and abroad, which is why Total Tech donates to a variety of charities, largely focusing on children and animals.

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