Pool Closings

Important Notes

• Unfortunately cleaning is not part of our standard closing service. It is recommended that the pool be as clean as possible and chemically balanced prior to closing.
• Please check your pool regularly during the winter to ensure the cover remains in place and replace waterbags or cover retainer strips as necessary.
• It is very important that the pool maintains its water level during the winter. Should leakage occur, top up the pool periodically and have the pool opened very early in the spring.
• Please ensure water and power, as well as all closing supplies, are accessible.
• Please ensure all timers are turned off.
• Please remove any drop in stairs prior to closing appointment.
• Bring your salt cell into our store for a complimentary cleaning. Only offered in-store.
• Note for Customers in the Etobicoke/Toronto area: Prior to our arrival to close your pool, please be aware you must lower your own pool water to winterization level (to bottom of your returns) due to water discharge regulations.
• Tarps can only be secured with water bags. The use of rocks, lumber etc can cause damage to pool surfaces and will not be installed by our crews.
• Ensure sump wells are drained prior to closing.
• Winterizing guarantee does not include Solar systems.
• No diving boards/slides will be removed as part of service.
• We are not responsible for winter covers coming out of track or water bags deflating or rolling off over winter months.
• For a cleaner pool upon opening ensure to Vacuum and clean pool before closing it.
• We do not winterize stand-alone pre-fab hot tubs.
• Abnormally large or complex pools may be subject to additional charges due to time.
• Grommet repair is not included with closings. This would require a separate service call at a later date.
• Fiberglass Pool Owners: Please remember to empty and drain your sump well throughout the winter season! This is especially important after a melt or a heavy rainfall. It is very important to maintain the water in your pool at the level recommended by the pool manufacturer/builder. Damage to the pool can occur if these measures are not followed.